Alerts can be set up for both Program Administrators and Providers. Information for setting up alerts for each role can be found in the User's Guide links below: 

Program Administrator Alerts: https://www.asqonline.com/help/default.htm?3_3_my_alerts1.htm

Provider Alerts: https://www.asqonline.com/help/default.htm?3_3_my_alerts.htm