Where do I find the Help Section?
The ASQ Online Help Section can be found by clicking the green circle with a question mark in it at the top right of each page. Depending on the page you are on, when you click the Help Section button, you will be taken to that page's Help Section page. You can also navigate the full Help Section by using the tabs on …
Who uses ASQ Online?
ASQ Online is used by a wide range of early childhood professionals. We have individual child care centers, preschools, pediatricians, community health organizations, local school districts, state-level education departments, Head Start/Early Head Start organizations, researchers, and more all using ASQ Online to supp…
Is there customer support available?
Yes! There are several support options available: * Email tech support is available 24/7 * 3 months of free telephone support for U.S. customers * Account set up call with an implementation specialist for the Account Administrator of an Enterprise account, and Program Administrator for a Pro account. * Robust…
What is an ASQ Online Pro account?
An ASQ Online Pro account is an account for a single site or location. For example, a program that consists of a single child care center would fall under the scope of an ASQ Online Pro Account. If your program has multiple locations/sites, and you want them all under a single account, then you would need an ASQ Onlin…
I can't remember my user name. Where can I go for help?
If you need help logging in to your ASQ Online account, complete the [Technical Support form][1] (https://www.asqonline.com/support) and a support specialist will be able to assist you with logging in to your account. [1]: https://www.asqonline.com/support
What ASQ tools are available in ASQ Online?
ASQ Online can be used with both ASQ-3 and ASQ:SE-2, as well as all of the translations available through Brookes Publishing, including Arabic, Chinese, French, Spanish, and Vietnamese. ASQ Online can also be used with ASQ-3 and ASQ:SE-2 Learning Activities in both English and Spanish. In order to use ASQ-3, ASQ:SE-…
What is an ASQ Online Enterprise account?
An ASQ Online Enterprise account is an account structure that allows organizations to link multiple locations under one account. For example, an organization that has 10 different child care centers would need an ASQ Online Enterprise account; each child care center would be set up as a Program in the account. Each pr…
Can the ASQ questionnaires be administered through ASQ Online when not connected to wifi or mobile data? For example, if a home visitor was taking a tablet to a rural area without internet access, is there an app that allows for offline administration?
To use ASQ Online, the computer or mobile device must be connected to the internet. Offline administration is not possible at this time. In the situation you describe, the home visitor would need to bring a paper copy of the ASQ to complete and then enter the data into ASQ Online when they returned to the office.
The parents of one of my pediatric patients are unhappy with answering online questionnaires about their child. They asked who had access to their child’s information, if the results were used in any sort of research, and if the results are reported anywhere. Can you share information addressing patient privacy?
The full [Privacy Policy for ASQ Online can be viewed here][1]. A parent completing questionnaires through ASQ Family Access is referred to as a Family Access Authorized User in this policy. The ASQ developers are early interventionists, researchers, and educators engaged in ongoing work to improve ASQ to better enab…
How much does ASQ Online cost?
The pricing for ASQ Online depends on your program's structure and needs, what tool(s) you want to use, and how many children you are screening per year. A breakdown of the pricing for ASQ Online is below. * Access to ASQ Questionnaires: * This cost depends on the tool(s) your program is going to use (i.e. AS…
